LuckyBoom Brings 6,500+ Games Into One Cosmic Casino

Registration and login: what we will ask for, and what is still to be confirmed

A straightforward account journey matters most before the first game is opened. At launch, we will use a four-step registration route, followed by email confirmation. Some account-security and processing details have not yet been published; where that is the case, we set that out plainly rather than filling in the gaps.

1. Creating an account

1. Select “Register” and choose whether to take the available welcome offer or continue without a bonus. 1. A promotional code may be entered if one applies. 2. Skipping a bonus remains an available choice.
2. Choose our country and preferred account currency. 1. We ask for country selection to establish account availability. 2. We ask for currency selection before the account is created.
3. Enter account details. 1. Required field: email address. 2. Required field: password. 3. We require a valid email address so we can complete email verification and contact the account holder where needed.
4. Complete the confirmation stage. 1. We ask players to accept our terms and conditions. 2. We require confirmation that the player is 18 or older. 3. Selecting the final account-creation control submits the registration.

2. Email, phone and account activation

1. After registration, we require email verification. We send the verification instruction after the account has been created; players should follow the link or instructions in that message to confirm ownership of the email address.
2. Phone verification is not listed as a required registration step. A phone number may be optional, but we have not announced an SMS verification process or any SMS code requirement for launch.
3. Email confirmation and full withdrawal verification are separate stages. 1. Email verification follows registration. 2. Know Your Customer (KYC) verification is required when a withdrawal is requested and may also be requested for account verification. 3. We may ask for proof of identity, proof of address, and, where relevant, proof of the payment method used.
4. We have not published a fixed account-activation timeline before launch. We therefore cannot state how quickly a newly created account will be ready after email confirmation, or how long withdrawal-related verification will take.

3. Signing in and recovering access

1. Open the login page and enter the registered email address and password.
2. If the password is unavailable, select “Forgot password?” and provide the registered email address. 1. We send a password-reset link to that address. 2. Players should use the link to set a new password and then sign in with the new credentials.
3. Once signed in, our account dashboard is intended to provide access to the cashier, active bonuses, play history, and the bonus section.
4. For access issues that cannot be resolved through password reset, we provide 24/7 live chat and email support at support@luckyboom.com.

4. Password, two-factor authentication and session security

1. We require a password during registration, but detailed password composition rules—such as minimum length, required character types, and whether previously used passwords are blocked—have not yet been published. We recommend using a long, unique password that is not reused on other services.
2. Two-factor authentication (2FA) is not available at launch. It is therefore not an optional security setting that players can enable yet; we will need to publish any future 2FA method and setup process before it can be relied upon.
3. We use automatic logout after inactivity. The inactivity period has not been published, so players should save work and avoid leaving an account open on a shared device.
4. We secure data transfers with SSL/TLS encryption and use password protection alongside KYC checks to help protect player accounts.

5. Lockouts, personal-detail changes and responsible gambling limits

1. We have not yet published an incorrect-password threshold, temporary lockout duration, or automatic account-unlock process. Players should avoid repeated sign-in attempts and use the password-reset route or contact our support team if access is blocked.
2. We have not published a standard processing time for changes to personal details, including email address, country information, or payment-related information. We may need supporting documentation before certain account records can be amended.
3. We provide self-service limit-setting tools and support for self-exclusion by email. The time needed for a requested limit change or personal-detail update to take effect has not been confirmed before launch.
4. For requests involving account safety, verification, limits, or self-exclusion, contact us through live chat or at support@luckyboom.com. We will publish more specific timing and account-control rules when they are available.